Support

How to get help

For help with the app, subscriptions, billing, restore purchases, account access, or generated content issues, email bmertmelih@icloud.com.

Support requests are reviewed by the developer directly. Please send your message in English or Turkish if possible.

What to include

To speed up support, include your device model, OS version, the app version, and a short description of the issue you encountered.

If the issue is related to a purchase or subscription, also include the Apple ID purchase date, the product involved, and whether the problem affects a new purchase, renewal, cancellation, or restore.

Billing and subscriptions

Subscription management, renewals, and cancellations are handled through the platform where you purchased the subscription unless local law requires otherwise.

If you believe a subscription entitlement is missing, contact support at bmertmelih@icloud.com and include the app version and a short description of what happened.

Privacy requests

If your request is related to privacy, personal data, or account access, mention that clearly in your message so it can be handled with priority.

Response time

Support requests are typically answered within 24 to 72 hours on business days.

Support contact

Email: bmertmelih@icloud.com